What can Affinity One’s ADT Security Systems offer you?
ADT is the largest security company in the World. It has over 200,000 systems in the UK alone with a 6,000 strong workforce with nationwide resources. There is always a branch near you! They have the expertise to provide taylor made solutions to any security problem.
ADT’s Security System can offer you total peace of mind. It is statistically proven that homes with an ADT Alarm are less likely to be broken into than those without. Your alarm would be monitored 24 hours a day, 365 days a year by professionals. In the event that you do have a break in, you can rest assured that action is being taken to call the relevant services to attend your home.
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Why do I need an ADT Monitored Alarm System?
An ADT Monitored Alarm System protects your property, your belongings and those you love 24/7, 365 days a year. A non monitored system relies on a neighbour checking your property should your alarm activate if you are not at home. This is not always convenient or sensible as you could experience a confrontational situation with an intruder. The alternative is for a neighbour to contact the police by dialling 999. This will give you a level 2 response which is first available car. However, it usually takes on average between two to three hours before the police attend the premises. Burglary is not given high priority by police, only threat of life. The only way to ensure that the police attend your property on an immediate response to an alarm activation is by having a monitored alarm system. This gives you level 1 response i.e. threat of life.
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What happens when my burglar alarm
system is actived?
>> Click
here to view a flash animation explaining the security alarm system activation
process.
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Where are the burglar alarm components installed?
The following image shows a typical intruder alarm system installation.
Please note that each burglar alarm installation will vary from building
to building and will depend on the requiements of the customer.
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What is a keyholder and why are they needed?
Why
are keyholders needed for an alarm?
The Police require that anyone with a monitored alarm provides the names, addresses and contact details of at least two people, who live within 20 minutes travelling time of the alarmed property, to act as keyholders.
What does an alarm keyholder
do?
If the owner is not at home and the alarm activates, a keyholder will be called by the ADT Alarm Receiving Centre to tell them that an alarm alert has been received. They will also be told the type of alarm (Intruder, Fire, Personal Attack etc) and whether ADT have called the Police or Fire Brigade. They may need to go to the property as soon as possible - and should remember to take the keys. If the Police or Fire Brigade have been called, keyholders should wait for them to arrive. They should not put themselves at risk or enter the property if the police or fire services are attending, until they are told it is safe to do so.
Before leaving they will need to reset the intruder alarm using the System Code, to secure the property. They should also telephone the home owner to let them know about the alarm system activation. If the intruder alarm system has been tampered with, they may need to call The ADT Service Bureau to arrange an engineer visit.
What does the
alarm keyholder need to know?
- The correct
entry/exit route
- How to unlock
the property
- Where the alarm
system panel, keypad and proximity reader are located
- How to set and
unset the burglar alarm system
- The Intruder Alarm System Code.
This can be their own code if it is easier to remember
- The password
for the alarm or their own Verification Number to identify
them when on the property
- The telephone
number of the ADT Alarm Receiving Centre
- The telephone
number of ADT's Service Bureau, to request an engineer
- How to contact
the homeowner
- Where the log
book is kept
- How to reset
the burglar alarm
- How to lock up again
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Do the Alarm Bell boxes work?
No they are decoy boxes that are fitted to the front and rear of property at high level but can be changed to working bells at an extra cost of £100.00. The working bell has a strobe light that works only when the bell activates and does not illuminate at any other time.
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Do we have to have monitoring for our burglar alarm?
ADT only have monitored alarm systems but we can fit non-monitored
systems via our sister company Affinity One Security Solutions.
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Does the alarm system cater for pets?
Yes – But the intruder alarm beams finish about a meter from the floor which allows the animal to move beneath the intruder alarm detector beams. Cats can be a problem as they can jump above the beams and set the system off. However, this can be overcome by fitting devices on doors and windows and omitting the intruder alarm detector beams.
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Can we part set the alarm system?
Yes you can night set and have one additional part set.
Our engineer will do this to your requirements on completion
of the alarm system installation.
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What is a Dual Tech detector?
A dual tech detector senses movement and mass. Both these
senses have to activate to trigger the security alarm system. This is useful
as it reduces false alarm levels.
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What is a PIR - Passive infra
red?
It is a motion detector that uses an infra red signal. A
passive infra red signal is sent out from the security device, this
signal bounces back to the sensor which is continually monitoring
for changes in the returning signal.
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How long does the alarm installation
take?
We anticipate that an 8 zone job will take all day. Our
engineers try to arrive at the premises between 8.30am-9.00am
and complete the installation by 5.00pm. Larger intruder alarm installations
will take a second day.
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Can we 1st fix and return to
2nd fix the installation?
Yes we can carry out the burglar alarm installation in this manner but there is an additional cost of £140.00 to be added to the installation cost as we have to return to complete your intruder alarm installation.
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Do you take credit & debit
cards?
Yes we do but there is a 2.5% surcharge on credit cards only as we are charged by the same by card companies.
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When do we pay for the intruder alarm installation?
On completion of the intruder alarm installation the engineer will collect your any balance due.
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