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24
hour security presence
with ADT monitored alarm systems.
Police,
insurers and security specialists all agree that the greatest
improvement you can make to your home security is to link
your security system to an Alarm Receiving Centre (ARC)
that can inform the local Police if an intrusion takes place.
The knowledge that the Police can be on the scene within
minutes is reassuring.
We
know a fast response is crucial, because:
- Intruders have less time to cause
loss or damage
- Help can quickly arrive if a
personal attack button is activated
- By nominating friends, family
or colleagues to act as keyholders we know who is available
to make sure
your property is secured.
Qualifying
for Police Response
Following the latest guidelines issued by the Association
of Chief Police Officers (ACPO), many police forces will
not attend alarms from non-monitored systems unless there's
also first hand evidence of a crime, whether from a owner
or a member of the public phoning in.
The police will attend
an alarm signal routed via the ADT Alarm Receiving Centre,
from a monitored alarm that qualifies for Police Response.
Your
System
Your ADT monitored alarm connects you to the ADT Alarm Receiving
Centre via your telephone line. You are protected from intruders
- and ADT can call on the emergency support you need from
the Police, Fire Brigade, or your keyholders.
All systems have a
control panel, usually with a keypad, and a series of detectors
designed to operate within certain areas . For more information
please feel free to call us on 08709 220 770 or request
a call back.
Smoke
and fire detectors
You may have decided to have a smoke or fire detector linked
to your system. This is designed to work even when the system
is not set.
If you do not have
a fire alarm, it can be added to your system in the future.
*residential systems only
Audible
warning device
Your system is designed to operate an internal sound alarm.
An external sounder may be incorporated and includes a strobe
light which will flash when the siren is activated, except
where the alarm has been programmed not to sound.
The Code of Practise
on Noise recommends that intruder alarm sounders are silenced
after twenty minutes. Our policy is to comply with this
statutory code, and the strobe light will also cease flashing.
Standby
batteries
There are standby batteries in the system which are designed
to keep it running for a minimum of 8 hours in the event
of a power failure. Should an alarm condition occur or the
siren sound during a power failure, the battery standby
time will be reduced. Your system is connected to mains
electricity. It is extremely dangerous to open the control
panel or any power supply units.
Your
telephone line
Your system provides 24 hour remote monitoring from the
ADT Alarm Receiving Centre, where trained staff are ready
to act when an emergency signal is received. This connection
relies on your telephone line.
The security system
cannot be monitored without a working telephone line. You
need to ensure that the telephone line is maintained in
good working order at all times.
We recommend that your
telephone line is concealed where it enters your property,
or if not, that it enters at a high level to reduce the
possibility of it being tampered with. You should contact
your telephone service provider if your telephone line does
not meet this requirement.
A fault with the line
itself or any equipment such as an answering machine may
affect your system's performance. If you do experience a
fault, you should have this corrected immediately - you
may with to make alternative short term arrangements to
protect your property. If ADT are called out as a result
of a telephone line fault, the will have to make a charge.
You must contact ADT
if the telephone number for the security system is to be
diverted at any time, or if any additional equipment or
services are to be added to that line. This will enable
ADT to confirm if they will affect the operation of the
system.
If additional services
are added to the telephone line, this may affect the ability
of your system to communicate with the ADT Alarm Receiving
Centre.
Such
services include
- Call barring
- Ring back
- Call minder
- Incoming calls only
- Call diversion
- BT Home Highway
- ADSL
ADT Alarms can be installed
in home and business with ADSL with the use of a simple
ADSL filter, this is supplied Free of charge as part of
your initial installation, provided we are notified at the
time of order.
What
happens when an alarm is activated?
- If the alarm at the property
is triggered
- The ADT security system sends
a signal - using the existing phone line
- Within seconds ADT will verify
the alarm
- If necessary ADT can alert the
emergency services
- ADT attempt to contact the homeowner.
If they cannot alert the homeowner, they contact a keyholder.
When
your system is activated:
- A signal automatically sent down
your telephone line to the ADT Alarm Receiving Centre
in seconds
- A pre-arranged emergency contact
list for your home appears on our operator's computer
screen. This will allow ADT to identify the type of emergency
and take the appropriate action either, calling your home,
the assistance of your keyholder, or the appropriate emergency
services - if the alarm signal has been confirmed.
- The ADT Alarm Receiving Centre
will call your home to confirm the alarm signal, and if
there is no response they will contact the emergency services.
The ADT Alarm Receiving Centre has priority links to al
UK Police control rooms.
- Personal Attack and duress signals
receive an immediate response - ADT will not verify the
alarm first.
- ADT will then contact one of
your nominated keyholders so that the emergency services
can gain access to your home.
AffinityOne
are an Authorised Distributor for ADT Intruder
Alarm Products
For
More information call now:
08000 336 999
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