Newly Installed Alarm Systems
If you purchase a non monitored system from Affinity One Security Solutions then the first twelve months maintenance is free. The alarm system bought by you is an outright purchased and does not form any part of a rental agreement. During the first year the contract is fully inclusive: all parts, call out and labour charges are covered for any equipment-related problems. Anything beyond our control (e.g. vandalism, willful or accidental damage) would be chargeable, Twelve months.after the initial warranty period we will contact you and offer you a maintenance service plan with a contract for the following year. Contracts are optional, and cover a maximum period of twelve months. However it may be a requirement of your insurance company to continue to have your system maintained, particularly if you have negotiated a discount off your premium. We would recommend you check this with your insurance company before a final decision.
You can contact us and we will send a callout engineers to you 24 hours a day, 365 days a year. Their response, knowledge and ability is second to none, and priority is given to customers on a service and maintenance contract.
The Affinity One Security Solutions Service and Maintenance Plan Includes:
One visit to your property at twelve monthly intervals in order to carry out preventative maintenance in accordance with the program detailed below.
The provision of a Affinity One Security Solutions engineer call-out facility 24 hours per day, 7 days per week, 365 days a year, should you ever need it.
All labour costs for the callout associated with a breakdown of the system. However, if parts are required these are chargeable.
Systems Installed By Other Alarm Companies
We also offer maintenance service contracts to customers with existing Intruder Alarms Systems installed by other alarm companies.So if you move to a new house or your having problems with your present alarm company just give us a call and we will service and maintain any system for you.
What will the Affinity One Security Solutions Service Engineer carry out during the annual maintenance visit.
The annual preventative maintenance visit is carried out in accordance with EN50131/PD6662 and includes the following 10-point check:
1. Check installation, location and siting of all equipment and devices against specification.
2. Check operation of all detection devices.
3. Inspect all flexible connections.
4. Check mains and stand-by battery power supplies, including charging rates.
5. Check control unit for correct operation.
6. Check remote signaling equipment physical connections (Applicable to monitored alarm systems only).
7. Test remote signaling equipment communications to the Alarm Receiving Centre. (Applicable to monitored alarm systems only).
8. Check all audible warning and alarm devices.
9. Check system is fully operational.
10. Provide a signed engineer’s report.
Affinity One Security Solutions 08000 336 999 for all your Home or Commercial Burglar Alarm,CCTV,Door Entry or Security requirements
